Privacy, Cookies, Accessibility Policies and Disclaimer
By providing us with your data, you warrant to us that you are over 13 years of age.
Diana Jordan is the data controller and we are responsible for your personal data.
Full name: Diana Jordan
Email address: email@example.com
Postal address: Aspect Room, 9 Elmtree Road, Teddington TW11 8SJ
Telephone number: 01932 843 434
Links to Other Websites
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. This
What data is collected?
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:
- Identity data may include your first name, maiden name, last name, username, title.
- Contact data may include your billing address, delivery address, email address and telephone numbers.
- Financial data may include your bank account and payment card details.
- Marketing and communications data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
- Transaction data may include details about payments between us and other details of purchases made by you.
- Technical data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
- Usage Data may include information about how you use our website, products and services.
How data is collected
We collect data about you through a variety of different methods including:
- Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
o Order our products or services;
o Subscribe to our service or publications;
o Complete an enquiry form on our site
o Request resources or marketing to be sent to you;
o Give us feedback.
- Automated technologies or interactions: As you use our site, we may automatically collect technical data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
o Technical data from the following parties: analytics providers such as Google and Jetpack (a WordPress plugin) based outside the EU;
o Contact, financial and transaction data from providers of technical, payment and delivery services such as PayPal.
o Identity and contact data from publicly available sources such as Companies House.
How the data is used
We will only use your personal data when legally permitted. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Where we need to perform the contract between us.
- Where we need to comply with a legal or regulatory obligation.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, messenger or mail. We may use the information to customise the website according to your interests.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or messenger. You have the right to withdraw consent to marketing at any time by emailing us.
Purposes for processing your personal data
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing or writing to us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Set out below is a description of the ways we intend to use your personal data and the legal ground on which we process such data. We have also explained what our legitimate interests are where relevant.
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
o Personalising and tailoring your experience on Dealing with Divorce website.
o Supplying Dealing with Divorce products and services to you (please note that we require your personal data in order to enter into a contract with you).
o Personalising and tailoring Dealing with Divorce products and services for you.
o Replying to emails from you.
o Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on ‘Unsubscribe’ in the email).
o With your permission and where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news and offers on Dealing with Divorce products and services.
We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
o You have the right to withdraw your consent to Dealing with Divorce using your personal data at any time, and to request that we delete it.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law, we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes. In some circumstances, you can ask us to delete your data: see below for further information.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
You can see more about these rights at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email firstname.lastname@example.org. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing email@example.com.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us:
If you have provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications: and in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
We regularly send out a newsletter via email (currently through Mailchimp) to all users who have supplied their name and email address for that reason (unless they have ‘opted-out’).
You may choose to unsubscribe from the newsletter at any time by clicking the unsubscribe link at the end of the email or by contacting us at firstname.lastname@example.org.
Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email email@example.com.
If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Cookies and how they Benefit You
Dealing with Divorce (“us”, “we”, “our”, “me”, “I”, “my”) operates the https://www.dealingwithdivorce.co.uk website (the “Service”).
The cookies help us:
- Make the website work as you’d expect
- Improve the speed/security of the site
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping to offer the service we do at the price we do)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
You can learn more about all the cookies we use below
More about our Cookies
Website Function Cookies
Our own cookies
- Allowing you to add comments to our site
There is no way to prevent these cookies being set other than to not use our site.
Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video or a Facebook ‘Like’, some of which you will find on our site.
Disabling these cookies will likely break the functions offered by these third parties.
Anonymous Visitor Statistics Cookies
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how to switch off cookies here).
Doing so however will likely limit the functionality of ours, and a large proportion of the world’s, websites as cookies are a standard part of most modern websites.
It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software here.
The cookie information text on this site was derived from content provided by Attacat Internet Marketing, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.
This website is intended for information purposes only. We stress that nothing contained in this website or any correspondence constitutes legal advice. You should always consult your own qualified lawyer, financial adviser or other qualified professional regarding any specific problem.
Dealing with Divorce accepts no liability whatsoever for any loss or damage caused or arising directly or indirectly in connection with any use or reliance on the contents of this website or information given during personal consultations.
Dealing with Divorce accepts no responsibility for the content of any other site mentioned on this site, linked to or from it in any way.
Dealing with Divorce is committed to providing you a website that is accessible to the widest possible audiences, including those with sight, audio and motor impairment restrictions. Specifically:
We aim to use a web font so all text is easy to read.
- We have appropriate ALT tags for images to convey information for people with images switched off, or who use a screen reader.
- We ensure that navigation through our websites works in a consistent way.
- We do not rely on just colour as the only way of giving information.
- We avoid the use of images of text to replace actual text, and provide appropriate ALT tags if images do contain words that are important to the understanding of the website.
- The site uses Cascading Style Sheets (CSS) to control all of the presentation and layout.
The content has been written and formatted to make it as accessible as possible. For example:
- Headings highlight sections of text.
- Sentences are short with the meaning at the beginning.
- We try to ensure that link text makes sense out of context and that it accurately describes the page to which it points.
- Forms can be navigated using the tab key.
The following links are to further browser and operating system specific information and advice about accessibility.
Advice from the BBC showing users how to make full use of accessibility settings in browsers and operating systems.
Some of the information on our website may be in Portable Document Format (PDF). You will need Adobe Acrobat Reader to read PDF files. Adobe Acrobat Reader can be downloaded free of charge from the Adobe website. Later versions of this software provide a number of features that improve access for users.
If you are experiencing difficulties accessing the site or have any comments, please email firstname.lastname@example.org.